Whether PureVPN is operated in Pakistan or Hong Kong does not really matter from a legal perspective, since the company is legally based in Hong Kong, which is the jurisdiction it falls under. See this report for further information.
For many years there have been rumors and lots of evidence that Ivacy is a rebranded white label version of PureVPN. This would not be too surprising since PureVPN offers a white label version of their product, which they advertise on their website. Many people are looking for a safe, reliable, and fast VPN for torrenting. This is because torrenting is often a grey area depending on what you are torrenting and this can put you at risk for copyright infringement.
I would argue no. You may want to consider other options. NordVPN was the big winner here. While PureVPN came out slightly cheaper, ExpressVPN had much faster speeds, butter streaming support, more reliable apps, and a much better track record.
I must conclude that the answer is no. PureVPN lags behind the other market leaders in performance, security, and reliability. Click the VPN name below to read our full review — or grab the discount for the best savings. All three of these VPNs have a 30 day money-back guarantee. You can also check out our guide on the Best VPN for other recommendations.
Sven Taylor is the founder of RestorePrivacy. With a passion for digital privacy and online freedom, he created this website to provide you with honest, useful, and up-to-date information about online privacy, security, and related topics. His focus is on privacy research, writing guides, testing privacy tools, and website admin.
PureVPN is a ripoff. I foolishly purchased the 5-year plan. Their support staff was no competent and could not help me. Nor did they make any serious effort to help. Unfortunately the problems began after their refund period had expired.
I have tried and tried to contact them. They keep saying they got my message and thank you but they never do anything.
They are obviously not interested in maintaining favorable public relations. And my money has gone down a rathole. We should let everyone know that PureVPN is a scam. I was on PureVPN 5 total days. I went with it as the interface was built into my RAX10 router. What made me wonder about location was that I was able to see stations from Milwaukee, Madison, Pittsburgh and yes…. It was hassle after hassle chatting and emailing with customer service.
I could not view TV on Friday night at all. Locast TV went in and out and was not stable. The customer care is not worth 2 cents. The email support is poor. So, I was requested to do things times, if not explain things times. They also claimed my RAX10 was not supported, but the interface was built into the router.
Take my advice…. I had the same experience with them. I have shared my email correspondence with them below. It is a complete farce and does not help improve the security In fact it slows down all your traffic and transactions. You will note from the email thread below that they back tracked on their promise to refund! We are so sad to hear that, While we personally wish to fulfil your request, unfortunately our hands are tied here as well and we have to follow our refund policy.
With a heavy heart we have to inform you that you are not qualifying for Refund as per our Refund Policy. We can also offer you to: 1. Transfer your remaining subscription time to another user, referred by you.
Technical assistance for your convenience, with our skilled support team and 2nd level support too. And are now back tracking on your own promises. I will let everyone in my network of friends and colleagues know to stay away from your company! This is a promise not a threat. We are really sorry for the inconvenience.
However it is to inform you that there was some kind of misunderstanding and after that we checked your account again and unfortunately you are not qualifying for the refund. We apologize for the inconvenience and not living up to your expectations. I am getting tired of your inconsistent messages!! You keep on changing your Policy and written undertakings!! We apologize for the misunderstanding in offering you the refund in the previous email and the inconvenience you have received. In that case, I take your offer 3 below and you should process USD It is to inform you that we do provide you 31 days of money-back in which we can refund your full payment.
As we have written it on our refund policy and as we have checked our record it seems that there is no such cancellation being made within 31 days. Under these circumstances, I am hopeful that you will understand our situation. Thank you very much for your 3 offers below and I am glad to note with gratitude that you want to retain your customers.
Kindly cancel the service and process my refund. Please accept our sincere apologies for the inconvenience you may have experienced regarding the same and it is to inform you that cancelling is not an issue for us as well. But it will be highly appreciated if you could allow us once to assist and resolve these issues also, we as a token of apology we can offer:. If you are not interested in any of the above offers, please reply and we will happily proceed with the refund.
LiveChat conversation transcript: ———- IP: E-mail: zmoosajee gmail. How may I help you? How can I help you today? I am sorry to hear that..
We would love to know the reason of cancellation though, I will be glad to help you configure any issues you might have faced? I am 61 years old! Just cancel the subscription and give me my refund for the unused protion.
We value your business greatly and hope to see you again soon as a part of the PureVPN family. I remember when all the complaints here were something I would have agreed with. Although, as of today, PureVPN has been a great service for me. That is concerning as this is a VPN after all and the main reason I purchased my lifetime sub was to prevent my browsings from being seen by my ISP — torrents n such. Great article regardless. Lots of useful info here. Thanks Sven. From the first day purevpn as interfered with my internet.
I have to uninstall and reinstall after getting back on line. I have had many tickets with tech support but nothing ever got fixed and still nothing works. I have permanently removed purevpn and have asked repeatedly for a refund. I would never recommend this service. Toggle to change your protocol selection, then click Proceed. Select the protocol of your choice from the drop …. It does offer a well-priced, 3-day paid trial, though. PureVPN offers a day, money-back ….
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Upon purchase confirmation, payment will be charged to your iTunes account All subscriptions are subject to auto-renewal. These can be managed through your app store account settings Subscription renews automatically unless auto-renew is turned off at least hours before the end of the current period Your account will be charged for renewal within hours before the end of the current period Any unused portion of the free trial period will be forfeited at the time when you opt in to any of the full paid plans.
Added: We're working on adding all those features in the app that results in not just better VPN performance but also improved overall experience. Thinking of what's coming up this time? Look the app and service are an excellent value, but what prompted me to write this review was coming upon the listing in the store and seeing the latest update notes.
Hi, thanks for your support all along. We will keep working to provide a good user experience. At first it was disconnecting almost every minutes. After deleting the configuration it had installed the first time I download this app and deleting the one I had Manually installed in my iPhone settings before I got the app.
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